Surgical Science
For Simulation Center Users

Your simulators,
now connected.

MentorLearn Cloud connects your Surgical Science simulators to a centralized training platform. Accessible from any browser, managed from one dashboard.

Centralized Training Management No Software to Install Any Modern Browser Automatic Updates
What Changes for You

What MentorLearn Cloud Gives You

Instead of isolated simulators with data locked on each device, your institution now has one connected training environment - accessible, reportable, and ready to scale.

Manage from Anywhere

Administrators handle all users, curricula, and reports from a browser - on any device, from any location. No more walking device to device.

Centralized Reporting

Training data from every simulator flows into one dashboard. Track learner progress, generate compliance reports, and export accreditation data in one click.

Always Up to Date

Software updates are pushed automatically by Surgical Science. No USB sync, no manual patching, no scheduled IT windows required.

Standardized Across Departments

Define curricula, user roles, and training pathways once - they apply consistently across every simulator and every department in your institution.

Didactic Content Anywhere

Learners access pre-session and learning materials from their own devices - freeing up simulator time for hands-on practice only.

Advanced Features, Unlocked

AI-driven learning insights, predictive analytics, and future intelligent training features are only available in Cloud-connected mode.

Getting Started

How Onboarding Works

From hardware installation to your first connected session - here is what to expect.

1

Connectivity Confirmed

Simulator connected to your network. Outbound internet access verified.

2

Account Activated

Surgical Science activates your institution's MentorLearn Cloud environment.

3

Admin Trained

Your administrator is onboarded to user management, curriculum setup, and reporting.

4

Users Added

Users added via CSV import or your institution's Single Sign-On.

5

Live

Training begins. Session data is uploaded to the Cloud after each connected session via data sync.

Administrator access levels in MentorLearn Cloud
Institution Admin

Full access - all users, all simulators, all departments, all reports.

Department Admin

Scoped to their department - users, curricula, and reports within their area only.

Instructor / Trainer

View trainee progress, monitor session results, provide feedback.

Learner

Access assigned curricula, view personal performance, complete training.

For IT Teams

IT & Connectivity Reference

MentorLearn Cloud is designed to be a low-burden integration. Here is the precise technical picture.

SimulatorOn-site hardware
›
Your NetworkGuest Wi-Fi / VLAN
›
InternetOutbound HTTPS only
›
MentorLearn CloudHosted on AWS

Network Requirements

Traffic requiredOutbound HTTPS only - no inbound needed
Destination*.mentorlearn.com + AWS regional endpoints
Recommended setupGuest Wi-Fi or dedicated VLAN (isolated from clinical network)
Domain joinNot required
IP assignmentDHCP is fine
Min. bandwidth5 Mbps per active simulator

Authentication & Security

Default loginUsername + password
SSO supportOAuth 2.0 / OIDC - Okta, Microsoft Entra (Azure AD)
User provisioningManually, JIT at first login (SSO), CSV import, or manual invite
MFAEnforced via your IdP when using SSO
HostingAWS - regional instance groups, encrypted at rest and in transit
Patient dataNone stored. No PHI. Not a HIPAA-regulated system.

If Connectivity Is Lost

Simulator

If connection is lost mid-session, the session is saved on the simulator. Training can continue offline.

Cloud Dashboard

Requires internet to access. Offline session data will not appear until a manual data sync is performed after connectivity is restored.

Syncing Data

Data does not sync automatically. A manual sync is required once connectivity is available again.

🔒

Privacy & Data

MentorLearn Cloud stores training performance data only - no patient records, no health information. Anonymized usernames are supported. Data is encrypted in transit (TLS) and at rest. Surgical Science acts as a data processor under your institution's data governance. DPAs available on request.

Common Questions

FAQ

Answers for administrators, IT teams, and end users getting started with MentorLearn Cloud.

How do I get access to MentorLearn Cloud? ▾
Your administrator will create your account and provide your login credentials, or your institution may use Single Sign-On so you can log in with your existing institutional credentials. Contact your simulation center administrator if you are unsure how to access your account.
Can I access the platform from home or on my phone? ▾
Yes. MentorLearn Cloud is fully browser-based and works on any device - laptop, tablet, or smartphone. You can review training data, check curriculum progress, and access learning materials from anywhere. Physical simulator sessions require on-site access to the hardware.
What does IT need to configure? ▾
Minimal configuration is required. Allow outbound HTTPS to *.mentorlearn.com. A guest Wi-Fi or dedicated VLAN for the simulator is the recommended setup - this isolates it from the clinical network without any further integration. No inbound connections, no domain join, no client software, and no static IP address are needed.
Is any patient data stored? ▾
No. MentorLearn Cloud stores training performance data only - scores, session times, curriculum progress, and user account information. It does not collect or process any patient data or Protected Health Information. It is a training platform, not a clinical system.
What happens if internet connectivity is lost during a training session? ▾
If connectivity is lost mid-session, the session is saved on the simulator. Training can continue offline. Once connectivity is restored, a manual data sync is required to upload the session data to MentorLearn Cloud.
Do we need to install anything on our hospital computers? ▾
No. MentorLearn Cloud runs entirely in a modern web browser (Chrome or Edge). No plugin, agent, or client software needs to be installed on any hospital PC. The only physical component is the simulator hardware itself.