MentorLearn Platform

Turn every simulator session into measurable progress.

MentorLearn is the infrastructure for proficiency-based medical education: connecting learners, educators, simulators and sites into one measurable training ecosystem.

From

Offline, isolated sessions

A connected pathway to proficiency

From

Manual, fragmented administration

Data-driven centralized oversight

From

Practice completed

Progress proven

From

Static, generic lessons

Customizable learning pathways

The Platform

MentorLearn Cloud turns simulator training into measurable proficiency.

MentorLearn is not simply a simulator management platform. It is the infrastructure for proficiency-based medical education: connecting learners, educators, simulators and sites into one measurable training ecosystem.

"Stop measuring time. Start measuring competence."

Every session. Every surgeon. Every site. One intelligent platform.

MentorLearn - All Versions

Measurable proficiency, built in.

Whether online or offline, every MentorLearn simulator ships with a structured, proficiency-based curriculum and detailed performance reporting.

Measurable Proficiency

Transparent progress, benchmarks and evidence of competence - not hours logged, progress proven.

Insightful Performance Reports

Detailed attempt scores, common mistakes analysis and benchmark completion - surfacing exactly where learners need more focus.

MentorLearn Cloud - Additional Benefits

Connected. Scalable.

MentorLearn Cloud extends the platform from a single simulator into an institution-wide training network.

Connected Training

One platform for users, groups, curricula, simulators and performance data - managed from any browser.

Remote Access and Oversight

Learn, manage and review beyond the simulator room. Proctors and administrators are no longer tied to the device.

Better Use of Simulator Time

Learners prepare, progress and review without everything depending on in-room access. Simulator time stays hands-on.

Intelligent Insights Premium+

User insights dashboards and AI recommendations support smarter, more personalized simulation training.

Cloud

Curriculum & Administration

Assign, track and manage training across all simulators from a single browser.

Program directors define courses, assign learners to groups, set proficiency targets and track completion - without touching a single simulator. Whether you manage one device or fifty, the workflow is identical.

MentorLearn Cloud

Cloud Premium

Performance Analytics

Real-time dashboards, performance reports and AI-powered recommendations.

MentorLearn Cloud Premium delivers organization-wide visibility across users and groups - automatically updated as sessions complete. The User Insights Dashboard, video playback with performance metrics, and AI-driven next-exercise recommendations create a complete feedback loop.

MentorLearn Cloud Premium

MentorLearn v60 performance analytics report

MentorLearn Cloud tiers

From a free connected baseline to full premium analytics and AI. Upgrade as programs grow.

Feature	Cloud Free	Premium	Premium Plus
Remote access	✓	✓	✓
Curriculum management	✓	✓	✓
Users & groups management	✓	✓	✓
Simulation video storage	20h/yr	100h/yr	2,000h/yr
User Statistics & Reporting	-	✓	✓
Video Performance Analysis	-	✓	✓
AI Recommendations	-	-	Beta
MyMentor Application	-	-	2027

Supported simulators

MentorLearn Cloud connects to the full Surgical Science simulator portfolio.

ANGIO Mentor GI Mentor BRONCH Mentor BRONCH Express URO Mentor LapSim ST LapSim LAP Mentor ARTHRO Mentor PELVIC Mentor RobotiX Mentor RobotiX Express Spine Mentor EmergeX U/S Mentor Hyst Mentor

What MentorLearn Cloud Does

The Platform That Changes Everything

Cloud connectivity transforms a standalone simulator into an institutional training program - with centralized management, automatic updates, and the foundation for AI-driven insights.

Centralized Administration

Manage all simulators from one browser. No walking device to device. No manual patching.

Reporting & Analytics

Training data from every simulator flows into one dashboard. Compliance reports on demand.

Zero IT Footprint

Outbound HTTPS only. No domain join. No PHI. Hosted on AWS. Nothing installed on hospital machines.

2-Minute Talk Track

"MentorLearn Cloud modernizes your simulation center. Administrators manage everything - users, curricula, reports - from a browser, for every simulator at once. For IT, the lift is minimal: outbound HTTPS, nothing installed on hospital machines, no domain join. We run it on AWS so your team doesn't have to manage any infrastructure."

Value by Stakeholder

Speak Their Language

Tailor your message to each person in the room. Here's how Cloud maps to what each stakeholder actually cares about.

Stakeholder	Their Priority	Cloud Message
Simulation Director	Efficiency, scaling, reporting	One dashboard for every simulator, every user, every report - no manual data collection.
IT / Security	Risk, integration effort	Outbound-only, no domain join, no PHI. HTTPS. Hosted on AWS. No footprint on your network.
Program Director	Curriculum delivery, compliance	Assign training once. Track completion automatically. Export accreditation data on demand.
Finance	Total cost, complexity	No servers to buy or maintain. Surgical Science manages all platform infrastructure.

Language Guide

❌ Do Not Say

"This needs hospital IT integration."
"IT setup is complicated."
"It's hosted on the hospital network."
"We can use a dongle." (Never lead with this.)

✓ Do Say

"It runs on your existing guest Wi-Fi."
"IT only needs to allow outbound HTTPS - nothing else."
"No software to install, no server to maintain."
"Same access model as any cloud web app - like Zoom or Teams."

Deployment Models

Always lead with Full Cloud. Move down the list only when a genuine constraint exists. The goal is to get every customer connected - the connectivity model is a means to that end, not the pitch itself.

Default - Lead With This

1. Standard

Simulator connects via standard outbound internet. No special configuration. The frictionless path.

For: Any site with standard internet access.

Common Fallback

2. Controlled Cloud

IT whitelists specific URLs/AWS endpoints. Simulator isolated on guest Wi-Fi or VLAN.

For: Restricted hospital networks where IT requires URL-level control.

Last Resort

3. Manual Upload to Cloud Site

Training runs offline. Data synced manually when connectivity is available. High operational burden - advanced Cloud features unavailable.

For: Sites with an absolute no-external-connectivity policy.

Edge Case Only

4. Alternative Connectivity

Cellular modem provides an independent internet path, bypassing the hospital network entirely.

For: Sites that refuse any network change and have high Cloud value. Confirm logistics with account manager first.

Connectivity Options Comparison

Option	Typical Use Case	Security Posture	Ops Complexity	Recommendation Status
1. Guest WiFi / VLAN	Standard simulators	High (Isolated)	Low	Highly Recommended
2. Whitelisted Outbound	Strict hospital networks	High (Controlled)	Medium	Standard Fallback
3. Manual Upload to Cloud Site	Mobile systems with unstable connectivity	Isolated	High (Manual Sync)	Fallback
4. Alternative Connectivity	Absolute internal network block	Isolated	Medium	Edge Case Only

What IT Needs (Send This to the IT Contact)

Required

Outbound TCP (HTTP and HTTPS)
Destination: *.mentorlearn.com + AWS regional endpoints
DHCP is fine - no static IP needed
Guest Wi-Fi or dedicated VLAN is the recommended network setup

Not Required

Inbound port openings
Simulator on the hospital domain or Active Directory
VPN tunnel or deep network integration
Static IP address
Software installed on hospital PCs
Patient data - none is collected

Adoption reality: ~20% of customers connect immediately. ~50% need IT education to get there. ~30% have genuine blockers requiring escalation. Move the 50% into the 20% through clear communication before reaching for workarounds.

Onboarding Playbook

Steps 1-4 are owned by you as the distributor. Surgical Science supports from step 3 onward and activates the Cloud tenant.

Site Survey

Confirm room, power, and network. Identify IT contact. Determine connectivity model.

Hardware Install

Connect simulator. Confirm outbound internet access. Run connectivity test.

Cloud Activation

Surgical Science activates the customer's MentorLearn Cloud tenant and admin accounts.

Admin Training

Train the customer admin on user management, curriculum setup, and reporting.

User Onboarding

Users added via CSV import or SSO. First session validated on the simulator.

Go Live

Formal handover. Check in at 30 days to review adoption and address early friction.

User Provisioning Options

Email Invitation

Admin sends invites from the MentorLearn Cloud portal. Best for small cohorts or ad-hoc additions.

CSV Bulk Import

Upload a formatted spreadsheet to create multiple users at once. Best for large cohorts at go-live.

SSO / Auto-Provisioning

With OAuth 2.0 / OIDC (Okta, Entra), accounts are created automatically at first login. No pre-registration needed.

Privacy note: Customers can use anonymized usernames. No patient data or HIPAA-regulated content is ever stored in MentorLearn Cloud - this resolves most data privacy objections from hospital compliance teams.

Adoption Signals - What to Watch at 30 Days

Signal	What It Means	Action
High simulator use, low Cloud logins	Platform not adopted - hardware only	Re-train admin. Show reporting dashboard value.
Users created, no sessions started	Onboarding incomplete	Check curriculum assignment and simulator-Cloud sync.
One department active, others not	Partial adoption	Identify champion in other departments.
Consistent sessions across users	Healthy adoption	Discuss expansion - additional simulators or specialties.

Q&A Reference

Objections & Answers

The questions you will face from IT, administrators, and decision-makers when onboarding to MentorLearn Cloud.

"Does this require our simulators to join the hospital domain?" ▾

No. This is the most common misconception. The simulator does not need to be on the hospital's Active Directory domain or internal network. It only needs outbound internet access - the same requirement as a browser visiting a website. A dedicated VLAN or guest Wi-Fi is the recommended and preferred setup.

"What URLs need to be whitelisted?" ▾

For Full Cloud: outbound HTTPS to *.mentorlearn.com and the associated AWS endpoints for the customer's regional instance. For Controlled Cloud, Surgical Science provides a specific allowlist of URLs and IP ranges on request. No inbound connections are required under any model.

"Is any patient data stored? What about HIPAA?" ▾

No patient data is stored - none at all. MentorLearn Cloud is a training management platform. It stores performance metrics for simulator users and account information only. It is not a clinical system and is not subject to HIPAA requirements because no Protected Health Information (PHI) is collected or processed.

"Where is the data hosted?" ▾

MentorLearn Cloud is hosted on Amazon Web Services (AWS). Customer data is organized into regional instance groups to support data residency requirements and performance. The specific region depends on the customer's geography. Contact your Surgical Science account manager for data residency specifics.

"Can we use Single Sign-On with our identity provider?" ▾

Yes. MentorLearn Cloud supports SSO via OAuth 2.0 / OIDC, with Okta and Microsoft Entra (Azure AD) as the primary supported identity providers. Accounts are provisioned automatically via Just-in-Time (JIT) provisioning on first login - no pre-registration required.

"What happens if connectivity is lost during a session?" ▾

If connectivity is lost mid-session, the session is saved on the simulator. Training can continue in offline mode. Once connectivity is restored, a manual data sync is required to upload the session data to MentorLearn Cloud. The Cloud dashboard requires connectivity to access, but the simulator itself does not.

"How are software updates handled?" ▾

Platform updates are deployed automatically by Surgical Science - no action required from the customer or distributor. Simulator firmware updates are pushed via the cloud connection and can be scheduled for off-hours. This is a key operational advantage over standalone mode: the customer is always on the latest version without any IT effort.

"IT says no external internet connections are allowed. What now?" ▾

Start with education - this is often a blanket policy statement rather than an absolute technical constraint. Walk IT through exactly what is required (outbound HTTPS only, no inbound, no domain join, no PHI). In most cases, a guest Wi-Fi or VLAN resolves the concern by isolating the simulator from the clinical network. If a genuine policy block remains after this conversation, escalate to your Surgical Science account manager before proposing an Offline or Dongle fallback.

"Our customer has standalone simulators already. How do we migrate to Cloud?" ▾

Migration from standalone to MentorLearn Cloud is a structured onboarding engagement. The process: confirm connectivity readiness, activate the Cloud tenant, import existing user lists, train the administrator. Historical standalone session data has limited migratability - set expectations accordingly. The value pitch is eliminating manual USB sync and data export workflows the customer currently relies on, and unlocking advanced features that are only available in connected mode.